Help Center.

At, we strive to make your prize draw entry process as seamless and effortless as possible. While our prize draws are undoubtedly enjoyable, we understand that navigating the entry process can sometimes be daunting.


We are here to help.

At, we strive to make your prize draw entry process as seamless and effortless as possible. While our prize draws are undoubtedly enjoyable, we understand that navigating the entry process can sometimes be daunting.

That's why we're always here to lend a helping hand and ensure that your shopping experience is hassle-free. Our goal is to provide you with a professional and enjoyable experience from start to finish.

Frequently asked questions

Below are some frequently asked questions along with their corresponding answers. If you have any additional inquiries, please do not hesitate to reach out to us at Our team is always happy to assist you.

The entry page for each competition clearly indicates the date and time of the prize draw. You can rest assured that every draw will take place at the designated time, as long as the minimum number of tickets are sold. In the event that all tickets are sold prior to the end date, the draw will close and a lucky winner will be randomly selected.

Our online system uses a random generator to select a winner from all participants as soon as the prize draw has ended successfully. This ensures a fair and unbiased selection process, making sure that everyone involved has an enjoyable experience.


In the unlikely event that the minimum number of tickets required for the prize draw is not met, we may, at our discretion, choose to extend the deadline for a further period to allow for additional ticket sales.

To increase your chances of winning, you are welcome to enter the prize draw as many times as you like. However, we do have a limit on the number of tickets you can purchase to ensure responsible participation. It’s important to note that we have recently encountered an increase in credit and debit processing fees. To offset these costs, we have introduced a minimum spend of £2.50.

Once our system has informed you of your successful win via email and we have verified your details, we will aim to deliver your prize to you promptly within 2-3 business days. However, we kindly ask that you allow up to 7 days for delivery.

In England, the key distinction between a lottery and a prize draw lies in the payment for entry. Lotteries are a type of gambling that require participants to pay to enter. Examples of lotteries include raffles and sweepstakes, and a license may be required to hold such events (please refer to the relevant regulations).

On the other hand, free prize draws operate differently. They can be linked to a product purchase but must offer a free method of entry if a paid entry option is available. It is not permitted to inflate the cost of entry to the point where it becomes unreasonable.

You do not need a license to run a free draw or prize competition. You only need a licence if your competition is considered to be ‘gambling’, whether that’s gaming, betting or participating in a lottery.

We offer free delivery to all mainland UK addresses, and there are no additional or hidden charges.

Currently, our prize draws are only available to individuals who are 18 years old or above and reside in the United Kingdom.


At Detailers Draw, we pride ourselves on our transparency when it comes to our policies and terms and conditions. We believe that our customers deserve to know exactly what they are agreeing to when they choose to work with us. Therefore, we have made it a priority to clearly outline all of our policies and terms in a way that is easy to understand.

1. Qualifying Persons

1.1 D M Walker t/a (‘Promoter’, ‘our(s)’) operates various free draws resulting in the allocation of prizes in accordance with these terms and conditions on the website (‘Prize’ or ‘Prizes’) (the ‘Website’) – (each and all such competitions being referred to herein respectively as the ‘Competition’ or ‘Competitions’). By entering a Competition, the Participant (‘Participant’, ‘you’, ‘your(s)’ and/or ‘Customer’) will be deemed to have the legal capacity to do so, accepts that they have read and understood and accept these terms and conditions and agree to be bound by them and by any other requirements set out in any of the Promoter’s related promotional material.

1.2 Competitions are categorised as unregulated free draws under the Gambling Act 2005, as you can either pay to enter or you may enter for free by post. No license is required to operate these types of Competitions in Great Britain.

1.3 Competitions are open to persons aged 18 or over and resident in the United Kingdom. Employees of the Promoter or any person connected with the Promoter (through family, professional or commercial association) are restricted from participating in our Competitions.

1.4 The Promoter reserves the right at its absolute discretion to close a Customer’s account, if it considers that a Customer is abusing its services, is being abusive to other Customers or staff, or is being defamatory, offensive or inflammatory on social media or elsewhere, or where it believes that it is not genuinely the Customer entering Competitions or is submitting entries on behalf of others. Closure of a Customer’s account in this situation will mean that the individual (or any person connected with that individual) may not enter any future Competition either by paying or by post.

2. Legal

2.1 Competitions are governed by English law and all and/or any matters or disputes relating to the Competition will be dealt with and/or resolved under English Law and the Courts of England shall have exclusive jurisdiction.

2.2 In the event that you participate in a Competition online via the Website, you hereby confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held responsible for any Participant entering any of our Competitions in a territory in which it would be unlawful to do so.

3. Competition Entry
3.1 Competitions may be entered via the Website by paying or for free by post (see section 12 for details of how to enter for free by post).

3.2 Some Competitions run by the Promoter may involve instant win Prizes. Where this is the case, it will be clearly stated on the Website. Competitions involving instant win Prizes may be entered by paying or for free by post (see s.12 for details of how to enter for free by post).

3.3 Multiple Competitions may be operated at the same time by the Promoter and each Competition will have a specific Prize or Prizes.

3.4 Availability and pricing of Competitions are at the discretion of the Promoter and will be specified at the point of sale on the Website.

3.5 In order to enter a Competition (by paying or by post), you must first register for an account on the Website. To register for an account online you will be asked to provide an email address.

3.6 When entering a Competition by paying via the Website, you must follow the on-screen instructions to (a) select the Competition you wish to enter and when you are ready to purchase your ticket(s) to the Competition (‘Tickets’), provide your contact and payment details. You will need to check your details carefully and tick the declaration, confirming that you have read and understood these terms and conditions; (b) once you have purchased your Tickets and your payment has cleared, we will contact you by email to confirm your entry into the Competition. Please note that when entering online and/or by post you will not be deemed entered into the Competition until we have confirmed your entry. Entries can be confirmed in your account on the Website when you login (and any such entry referred to herein as an ‘Entry’ or ‘Entries’).

3.7 All payments made to enter a Competition are final and no refunds will be made for any reason, unless where an Entry is made after the Competition has closed, or if the Promoter cancels the Competition.

3.8 Participants agree that the usual requirement under the Consumer Protection (Distance Selling) Regulations 2000 for any goods or services sold online will not apply to any Competition run by the Promoter.

3.9 The Promoter reserves the right to refuse or disqualify any incomplete Entry or if it has reasonable grounds for believing that a Participant has contravened any of these terms and conditions.

3.10 To the extent permitted by applicable law, all Entries become the Promoter’s property and will not be returned.

3.11 An Participant can enter each Competition by paying a maximum number of times as displayed on the individual Prize page. This limit is per person. Maximum ticket numbers vary per competition based on the number of tickets available / price of tickets. Any person found to have exceeded the maximum number of tickets allowed in each Competition will (at the Promoter’s absolute discretion) have their excess numbers removed from the draw and refunded.

4. Competition Closing Dates

4.1 Each Competition runs from the stated opening date until the stated closing date on the Website.

4.2 The Competition will close either on the stated closing date or when the last ticket is sold or allocated (whichever is the earlier) (the ‘Closing Date’).

4.3 No more paid Entries or postal Entries will be accepted after the Closing Date.

4.4 Unless in exceptional circumstances, the stated end date will not be extended.

5. Selection of Winner(s)

5.1 Random Number Generator (or an alternative verifiably random method) will be used to determine the winner of each Competition (the ‘Winner’). 

5.2 The Promoter’s decision in relation to the Winner of a Competition is final. In the event of any technical or other malfunction when drawing a Winner, the Promoter will be entitled (at its absolute discretion) to re-run the draw to determine a Winner.

5.3 Due to the nature of the selection, there will only be one Winner per Competition, unless the Promoter states otherwise (such as in instant win draws).

5.4 The Promoter will attempt to contact the Winner using the telephone number and email address provided in the Participant’s account. It is the Participant’s responsibility to ensure that these details are accurate, up-to-date, and complete. If for any reason these details are taken down, entered, and/or submitted and/or recorded in any way incorrectly, the Promoter will not be held responsible for any consequences of this of whatever nature and howsoever arising. Participants must carefully check their contact details have been recorded correctly.

5.5 If for any reason the Promoter is unable to contact a Winner within 5 working days (which may be extended at the sole discretion of the Promoter) of a draw, or the Winner fails for whatever reason to accept the Prize and/or the Winner is disqualified as a result of not complying with or contravening any of these terms and conditions, the Winner will immediately, irrevocably and automatically forfeit the Prize and the Prize will remain in the possession and ownership of the Promoter.

5.6 In the event that the Promoter closes a Competition early, the Winner will be selected from all valid and eligible Entries received by the Promoter prior to the time of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all Participants game credit to enable them to replay equivalent Tickets in a subsequent Competition.

5.7 Participants who specifically consent to marketing communications will be entered into the Promoter’s database for the purpose of conveying information as to the status of the Competition, as well as any future promotions or Competitions offered by the Promoter.

6. Prizes
6.1 Details of each Prize (including instant win Prizes) can be found on the Website on the Competitions pages. The Promoter may, at its absolute discretion, substitute a Prize with another item of similar type and value.

6.2 A Winner will be required to show proof of identification and proof of age on receipt of the Prize. Any failure to meet this requirement may result in the Winner being disqualified and the Promoter retaining the Prize.

6.3 Delivery of the Prize to the Winner’s home address in Great Britain is free. The Promoter may charge the Winner delivery fees and any duty it incurs if the Winner requires the Prize to be delivered to an address outside Great Britain.
6.4 A Winner is responsible for all taxes and duties which may be payable in connection with the receipt of a Prize.

6.5 All expenses incurred to collect the Prize are the sole responsibility of the Winner.

6.6 Winners agree that all Prizes are subject to and are conditional on the terms and conditions of the Promoter, Prize provider, manufacturer and/or supplier, and/or anyone that is involved in the provision or delivery of the Prize to the Winner.

6.7 Each Prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers, or discounts, including without limitation any vouchers or offers of the Promoter or other Prize suppliers and/or third parties.

7. Storage
The Promoter can store the chosen Prize free of charge for up to 30 days after notifying the Winner, at the end of which time, the Prize will be delivered to the Winner at his/her registered address. If the Prize needs to be stored by the Promoter for more than 30 days then this shall be entirely at the cost of the Winner. Such cost will need to be paid by the Winner to the Promoter before the Winner receives the Prize.

8. Winners’ Personal Data

8.1 Winners will be asked for their consent to provide photographs and/or pose for photographs and videos and have their personal details (including details of any Prize won by them) included in marketing material. If a Winner consents to this, the foregoing photographs, videos and marketing material may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a Winner of a Competition.

8.2 Winners will be asked to consent to the use of their name, address, and/or photograph or other likenesses, as well as their appearance at publicity events without any additional compensation (save for reasonable travel expenses that are approved in writing in advance by the Promoter).

9. Limits of Liability

9.1 The Promoter makes or gives no representations and/or warranties and/or assurances of whatever nature and howsoever arising (and whether in writing or otherwise) as to the quality, suitability, and/or fitness for any particular purpose of any of the Prizes. Except for liability for death or personal injury caused by the negligence of the Promoter and/or for any fraudulent misrepresentations and/or for any events and/or circumstances to the extent that they cannot be excluded or limited by law, the Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the Prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the

9.2 The total maximum aggregate liability of the Promoter to each Winner shall be limited to the total value of each Prize that has been won by the relevant Winner.

9.3 The total maximum aggregate liability of the Promoter shall (for non-Winners) be limited to the amount that a Participant has paid to enter a Competition.

9.4 Nothing in these terms and conditions shall prevent you from making claims to the extent that you are exercising your statutory rights.10. Electronic Communications.
No responsibility will be accepted by the Promoter for failed, partial or corrupted computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its reasonable endeavours to award the Prize for a Competition to the correct Participant. If due to reasons of hardware, software, or other computer-related failures, or due to human error, the Prize is awarded incorrectly, the Promoter reserves the right to reclaim the Prize and award it to the correct Participant, at its sole discretion and without admission of liability and the Participant that has been incorrectly awarded the Prize will immediately at the Participant’s own cost and expense return it to the Promoter and/or pay the Promoter for that Prize (at the option of the Promoter). The Promoter shall not be liable for any economic and/or other loss and/or consequential loss suffered or sustained by any persons to whom an award has been incorrectly made, and no compensation shall be due to such persons. The Promoter shall use its reasonable endeavours to ensure that the software and Website(s) used to operate its Competitions performs correctly and accurately across the latest versions of the popular internet, tablet, and mobile browsers. For the avoidance of doubt, only the Ticket recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and the Promoter shall not be held liable for any Competition Entries that occur as a result of malfunctioning software or other event.

11. Data Protection Notice.
Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfill Prizes where applicable. In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter’s rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.

12. Free Postal Entry
12.1To enter any Competition for free (including instant win Competitions), Participants must first create an account and then send their name, address, date of birth, email address (the email used when creating an account on the Website), and contact telephone number on a pre-paid (first or second class) postcard or letter to the Promoter. The Participant must specify the name of the Competition they wish to enter.

12.2 Postal entries must be posted to our administrative offices: C/O Clarity Studio, Paldre, Rucklers Lane, WD4 9NB, and must arrive before the Closing Date.

12.3 Postal entries are limited to one per individual per Competition.

12.4 A random number in the Competition will be allocated to each postal Participant by the Promoter.

12.5 All free postal entries will be treated in exactly the same way as paid Entries (including the possibility of winning an instant win Prize).

12.6 Postal Entries delivered in person or bulk entries within the same envelope are not permitted.

12.7 If the Promoter considers that a Participant is submitting postal entries in the name of, or on behalf of other individuals, it reserves the right (at its absolute discretion) to exclude those entries from the draw and to close the account of the Participant.

13. Validation

13.1 The Promoter hereby reserves the right not to distribute a Prize until it is satisfied that (a) the Winner has a validly registered account and/or is not in breach of these terms and conditions, (b) any and/or all amounts due or owing to the Promoter have been paid in full (for example that there has not been any chargeback or reversal of payment by the Participant), (c) the age and identity of the Winner and his or her entitlement to receive the Prize has been established to the Promoter’s satisfaction, (d) the Winner has not breached any of these terms and conditions.

13.2 Prizes will not be distributed to any Winner found to be under the age of 18.

13.3 Without prejudice to rule 13.1 above, the Promoter reserves the right not to distribute a Prize where it reasonably suspects the occurrence of fraud in relation to a Competition.

13.4 The Promoter may, at its absolute and sole discretion, distribute a Prize to a person whom it is satisfied is the duly authorised representative of the Winner, acting under a lawfully executed power of attorney or other equivalent authorisation.

14. Your account

14.1 You must keep your account password secure and secret at all times and take steps to prevent it from being used without your permission. You must (a) memorise your password and never tell it to anyone, (b) never write your password down (including on your computer or other electronic devices) or record it in a way that can be understood by someone else, (c) destroy any communications from the Promoter in relation to your password as soon as you have read them, (d) avoid using a password that is easy to guess, (e) ensure that no-one else (apart from you) uses your account while you and/or your devices are logged on to the Website (including by logging on to your devices through a mobile, Wi-Fi or shared access connection they are using), (f) log off or exit from your account when not using it, and (g) keep your password or other access information secret.

14.2 Your password and login details are personal to you and should not be given to anyone else and/or used to provide shared access e.g. over a network. You must use a password that is unique to your account, and maintain good internet security

14.3 You must contact the Promoter immediately if you believe, suspect or know that anyone apart from you has used your account and/or given any instruction in relation to it without your permission, or if you believe, suspect, or know someone else knows your password.

14.4 If you forget your password, you can reset it by following the instructions on the Website (as long as you can provide the relevant security information requested or required by the Promoter).

14.5 The Promoter shall not be responsible and/or liable for any and/or all consequences arising out of and/or relating to any and/or all breaches of this rule 14 by you. Furthermore, the Promoter shall not, in any event, be responsible and/or liable for any actions and/or inactions that you may take and/or consequences that you may suffer and/or incur as a result of using and/or in connection with the Website.

15 Changes to terms
We may revise our terms and conditions from time to time and will post the most current version of the terms on the Website as soon as possible after the revised terms and conditions become effective. Please check this page periodically to ensure you understand the terms and conditions that apply at the time of your entry to a Competition. By continuing to access and/or use the Website after the revisions come into effect, you agree to be bound by the revised terms and conditions. We may also update and change the Website, Competition draws from time to time to, amongst other things, reflect changes to our offering, Website, IT systems, and/or our users’ needs and/or feedback.
16. Unauthorised use and expiry of your debit card

If you notify your nominated bank (or building society) that your debit card has been used without your permission in relation to a Competition and your nominated bank (or building society) asks the Promoter to return the relevant amount to your nominated bank (or building society) account, the Promoter may suspend or close your account and remove your entry from any live Competition. You will not be entitled to win a Prize where payment to enter a Competition has in any way been reversed. Where a Prize has already been distributed in this situation, the Promoter will be entitled to recover the Prize from you. The Promoter accepts no responsibility for and will have no liability for any chargebacks.

17. Use of the Website
17.1 You hereby agree that (a) the Website, and the Competitions draws are for your own personal, non-commercial use, and (b) you are only allowed to use your account and the Website, enter Competitions draws via your account, as set out in these terms and conditions.

17.2 You also hereby agree that you will only use your account, enter Competition draws, and access and/or use the Website or social media accounts relating to the Promoter in an appropriate and lawful manner. You will not (a) receive, access and/or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) and/or otherwise objectionable and/or unlawful, (b) knowingly and/or recklessly transmit any content (including, without limit, viruses) through the Website and/or the Promoter’s software and IT systems which will cause, or be likely to cause, (i) detriment and/or harm, in any degree, to the Website, the Promoter’s software and IT systems owned and/or operated by the Promoter and/or others, and/or (ii) loss of and/or damage to data, (c) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, “junk mail” of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to prevent others from playing entering Competitions draws and/or using the Website and/or any other website, and/or which is otherwise likely to damage the reputation and/or business of the Promoter and/or of any third party, and/or (d) authorise or allow anyone to do 17.2(a) – (c).

17.3 You hereby agree to indemnify the Promoter against any and/or all costs, losses, damages, and expenses which the Promoter may suffer and/or incur arising out of and/or in relation to any claim, legal proceeding, and/or demand made by any third party due to and/or arising out of your unlawful, wrongful and/or negligent access and/or use of your account, the Website and/or the Promoter’s software and/or IT systems, and/or breach by you of these terms and conditions.

17.4 There is no guarantee that the Website will display correctly on all devices it can be viewed on.

17.5 The Promoter is the owner or licensee of all the copyright, trademarks, and other intellectual property rights in, to, and in respect of the Competitions and the Website, and you will not acquire any rights in any of these.

17.6 Trademarks, service marks, logos, trade names, source identifiers, and/or proprietary designations (“Trademarks”) of the Promoter used on and/or in connection with the Website, the Competitions draws are trademarks of the Promoter. Trademarks of third parties used on and/or in connection with the Website, the Competition draws are used for identification purposes only and may be the property of their respective owners.

17.7 You must not (a) copy, disclose, transmit, and/or otherwise make available and/or remove or change any material available on the Website, (b) reverse engineer or decompile (whether in whole or in part) any software used in connection with the Website and/or the provision of the Competitions draws (except to the extent expressly permitted by applicable law) and/or (c) remove, obscure and/or change any copyright, trade mark or other intellectual property right notices in any material obtained from the Website and/or as a result of playing the Competitions draws.

17.8 You hereby agree that playing Competitions (as well as accessing and/or using your account) whilst located in any jurisdiction other than the United Kingdom is strictly prohibited.

18. Discretion
The exercise by the Promoter of any discretion provided for in these terms and conditions will be final and binding.

19. General
19.1 If the Promoter fails and/or delays to enforce a provision of these terms and conditions, this failure and/or delay is not a waiver of the Promoter’s right to enforce a provision of the terms at a later date.
19.2 If any provision (or part of a provision) of these terms and conditions is decided by a court of competent jurisdiction to be void and/or unenforceable, that decision will only affect the particular provision (or part of the provision) and will not, in itself, make the other provisions void or unenforceable.
19.3 You may not assign or otherwise transfer (in whole or in part) your rights and/or obligations under these terms and conditions. Any breach of this rule 19.3 may result in the use of your account and/or the provision of the Competition draws and/or access to the Website is suspended or terminated immediately by the Promoter. The Promoter may assign or otherwise their rights and/or obligations under these terms and conditions in whole or in part to any third party at its sole and absolute discretion and without your consent. The Promoter may also assign these terms and conditions in their entirety, without your consent, to its successor in interest in connection with a merger, reorganisation, or sale of all or substantially all assets or equity. These terms and conditions shall bind and inure to the Promoter’s benefit, its successors, and permitted assigns.

19.4 These terms and conditions constitute the entire agreement between you and the Promoter regarding the subject matter of these terms and conditions and supersede and replace any other prior and/or contemporaneous agreements, and/or terms and conditions applicable to the subject matter of these terms and conditions.

19.5 A person who is not a party to these terms and conditions has no rights under the Contracts (Rights of Third Parties) Act 1999 (as amended or re-enacted from time to time, and any subordinate legislation made under that act) or otherwise to enforce any provision of these terms and conditions.

19.6 The Promoter will not be liable for any delay or failure to perform any obligation under these terms and conditions where the delay or failure results from any cause beyond its reasonable control, including acts of God, labour disputes, or other industrial disturbances, electrical or power outages, utilities or other telecommunication/network failures, earthquake, storms, or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

19.7 The Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their content and/or the privacy or other practices of such websites. It is up to you to take precautions to ensure that whatever links they select and/or software you download from such websites are free of viruses. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites, association, sponsorship, and/or partnership with their operators. You must not create a text hyperlink to the Website without our prior written consent.

Promoter: D M Walker t/a  (Email:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).
Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

We never store credit card information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store–, you can read more about how WordPress uses your Personal Information here: .

We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:




Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The Site is not intended for individuals under the age of 18 .

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator.

The Cookies We Set

Email newsletters-related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribe/unsubscribed users.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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Online Payments and Protection.

At, we have carefully chosen PayPal as our trusted payment processor to ensure the utmost security for our valued customers. However, no PayPal account is required. when you pay by credit or debit card,

With over 20 million UK shoppers relying on PayPal each year, we are confident in their advanced encryption technology that guarantees the safety of every transaction.

Moreover, we understand the importance of buyer protection, which is why we have partnered with PayPal to offer their Buyer Protection program. This means that if your eligible purchase fails to arrive or does not match the seller's description, PayPal will reimburse you promptly.

Don't have a PayPal account? You are not required to have a PayPal account or register, you can still enjoy the convenience and security of using PayPal's payment processing system using any UK credit or debit card.

At, we prioritise our customers' satisfaction and peace of mind, and our partnership with PayPal is just one of the many ways we strive to achieve this.

Shop with confidence and security knowing that your payment is in good hands with PayPal and

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Responsible gambling. is an exciting online platform that offers both paid and free entry raffles, giving you the chance to win incredible prizes. Our website is designed to be a fun and sociable way to participate in raffles, with a strong emphasis on social interaction. While we are not required to be regulated by the UK Gambling Commission, we are committed to providing a socially responsible service.

Signs that you may have a gambling problem

Treating gambling as a way of making money, rather than a source of entertainment

Attempting to chase losses or gambling to escape financial difficulty

Spending money and time beyond your means

Selling possessions and borrowing money in order to keep gambling

Unable or struggling to manage or stop gambling

How to pause or take a break

Log in and click on safe gambling to take a time out or exclude yourself permanently from playing.

Actions we may take

As a responsible business that wishes to ensure that all of its customers play for fun and within their means, we may contact you if we see any behaviour that we think is unusual or has the potential to be excessive gambling.

Donating to good causes.

Heart attacks that strike without warning, strokes that shatter futures, newborn babies born with broken hearts.

These are just some of the cruelties of cardiovascular disease. And the brutal reality is, there is so much more for science to discover before we can beat the world’s biggest killers.

That’s why the British Heart Foundation exists. Funding research is how we change the game. And we all have a role to play. The tools we have at our disposal today - from heart transplants and pacemakers to stents and portable defibrillators - are all down to research. Research made possible by people like you.

When we join forces, we can make the impossible possible. We can take the best and brightest ideas from scientists’ minds and help turn them into treatments you can get at your GP. We can make theories on pages jump into reality. Our research can save your life and your family’s lives.

But without you? It all stops tomorrow.

At, our goal is to raise £2,000 for The British Heart Foundation through our prize draws. We are committed to supporting this worthy cause and making a positive impact on the community.

By participating in our prize draws, you not only have the chance to win amazing prizes but also contribute to a great cause. Join us in our mission to support The British Heart Foundation and make a difference in the lives of those affected by heart disease.

Contacting Customer Services.

If you have any questions, please do not hesitate to contact us. We strive to respond within 24 hours during our working hours, which are Monday to Friday. Typically, we reply even sooner.

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